INFO LOKER, Grab Indonesia Buka Lowongan Kerja Bagi Lulusan Minimal S1

2. 2-3 years of experiences as Call Center Team Leader, digital/voice, on e-commerce/telecommunications industry

3. Fresh graduates are welcome to apply, with min GPA of 3,40 and active participation in uni organization. Have interest in customer experience

4. Excellent knowledge on call center, real time floor management, & experience using Zendesk, Salesforce

5. Proficient in Ms. Office (Word, Excel, PPT) and G-suite

6. Experience in handling customer & customer satisfaction oriented

7. Excellent communication skills & Good Leadership Skill

Baca Juga: INFO LOKER BUMN! PT Pegadaian Buka Lowongan Lulusan Minimal SMA Terbaru Oktober 2021, Penempatan Jabodetabek

Baca Juga: INFO LOKER! PT Shippindo Teknologi Logistik (Shipper) Lowongan Oktober 2021 Lulusan SMA SMK D3 Fresh Graduate

8. Good command in English both written and speaking is a must

9. Understand SLA metrics